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Wurli-Wurlinjang Health Service: Case Manager

Wurli-Wurlinjang Health Service is an Aboriginal Community Controlled Organisation delivering primary and clinical health care services to the Aboriginal people in Katherine and surrounding communities.  Wurli prides itself on delivering a range of health and wellbeing services to the community in a style and manner that makes clients fell welcome and comfortable.  The Wurli Community Services team aims to achieve better outcomes in early intervention, treatment and management of mental health and other social and emotional wellbeing concerns for Aboriginal and Torres Strait Islander people through an integrated approach in a primary health care setting.   

The Wurli Community Services stream  has a range of programs incorporating culturally safe and holistic  intervention, education and treatment, these include:

  • The Social and Emotional Wellbeing Project
  • Alcohol and Other Drugs Management Program
  • Strong indigenous Families (Family and Domestic Violence)
  • Katherine Individual Support Program; and
  • Strongbala Justice Program

The Case Manager is a pivotal role in the delivery of health and wellbeing services in a range of programs at Wurli and provides a professional linkage between Wurli, individuals, families and communities to establish and maintain positive relationships.  The Case Manger is predominantly responsible for the delivery of client assessment and the development and ongoing monitoring of client case / care plans.   In addition to this the Case Manager must ensure that the program provides holistic, person centred and culturally appropriate case management, education advocacy and therapeutic services for Aboriginal and Torres Strait Islander individuals, families and groups in accordance with the requirements of the program specific funding agreement. 

Required Skills and Knowledge

  • Willingness to work within Wurli’s values and vision and adhere to quality improvement practices, policies and procedures
  • Demonstrated knowledge and understanding of Indigenous societies and culture, including issues effecting Indigenous people in contemporary Australian Society and knowledge of Katherine and surrounding  communities
  • An ability to appropriately deal with pressure and maintain composure and effective communication when engaging with women and children in crisis.
  • Develop and cultivate collaborative partnerships and relationships
  • Case management skills which include advocacy, assessment, development and implementation of tailored case plans
  • Implement and maintain appropriate case management records respecting clients right to privacy and confidentiality
  • Experience in a variety of interventions  and ideally experience in the delivery of basic therapeutic / counselling  services
  • Computer skills including the ability to use MS Office Suite, MS Outlook or equivalent.
  • Excellent written, communication and listening skills

Please send applications to hr@wurli.org.au