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Department of Health - Operations Manager

Primary Objective:

Provide high level strategic advice to executive management on the management, development and provision of Alcohol and Other Drug (AOD) Services across the Top End. 

Key Duties and Responsibilities:

  • Provide high level strategic direction, leadership, management and advice in the delivery of innovative and responsive AOD services.
  • Lead the development, implementation, evaluation and review of policies and procedures, ensuring standards and practices within AOD are maintained at the highest possible level, and the service complies with and continues to meet accreditation requirements.
  • Oversee and be responsible for the provision of inpatient and community AOD service provision and support service providers to comply wth their obligations under the Alcohol Harm Reduction Act and/or the Volatile Substance Abuse Prevention Act.
  • Foster a positive workplace culture through exemplary leadership practices and role modelling behaviour.
  • Follow defined service quality standards, work health and safety policies and procedures relating to the work being undertaken in order to ensure high quality, safe services and workplaces.

Selection Criteria


  • Degree in discipline relevant to AOD services.
  • High level of strategic leadership and management skills together with a sound ability to effectively manage resources to achieve business objectives.
  • High level ability to develop and implement policy, strategies and plans in relation to AOD services.
  • High level strategic, conceptual, analytical and creative skills, including an ability to understand the political, social, economic and organisational environments and integrate this knowledge into advice.
  • High level of interpersonal and communication skills, both written and verbal, including demonstrated high level of negotiation and problem solving skills.
  • High level knowledge of contemporary AOD theories, policy directions, frameworks and issues locally, nationally and internationally, and an understanding of their application in the service context.
  • High level knowledge and understanding of AOD service delivery in the Top End, including the challenges of delivery of remote AOD services to Aboriginal communities and people.
  • An ability to interact effectively with people of diverse cultures.


  • Relevant post graduate qualifications.
  • Hold a current NT drivers licence or have the ability to obtain.

Further Information: Department of Health has a Smoke Free Policy. Staff are not permitted to smoke anywhere on Departmental premises, facilities or vehicles, nor whilst working off-site. Positions may be subject to pre-employment checks such as immunisation requirements, working with children clearance notice and criminal history checks. A criminal history will not exclude an applicant from this position unless it is a relevant criminal history. More information on pre-employment checks specific to this role can be sourced through the vacancy contact.

Please contact Richard Campion on 08 8999 4986 or